To manage and measure your accommodation business model, you'll need a management system (PMS) to control and organize all aspects of your operations. Hotel PMS increases operational efficiency, reduces operating costs, and helps you deliver an exceptional guest experience. Let's learn how to integrate the Booking engine into the hotel management system with Cohost AI!
Is it necessary to integrate the Booking engine into the management system?
Booking engines are integrated software that ensures the best customer experience when booking online through the accommodation business's website or Facebook page. The online booking engine must communicate with three critical systems: the channel manager, the payment processor, and the property management system (PMS).
You can avoid manual data transfer from one platform to another by using an Online Booking Engine integrated with your management system. Automatic updates of availability, new bookings, rates, cancellations, credit card details, and other information will save you a significant amount of time.
When Manage Distribution Channels and Online Booking Engine are combined, it creates a one-stop revenue management platform. Your channel manager can send and receive reviews and availability from your Booking engine to make revenue management more accessible and innovative. You can update advertising information and sell bundles in real-time, allowing you to manage your accounting profit margin (ARR) proactively.
Important factors when integrating
The Online Booking Engine can be integrated into your management system to give your customers the quickest and most convenient payment experience. So what elements are essential to consider when integrating:
- Make payment regulations: Create payment rules in collaboration with payment processors like Stripe or Global Payments.
Example: Set up the first night's payment for the reservation, computed 24 hours before the visitor's arrival. You can better comply with customer data protection laws by doing away with manual credit card storage and charging.
- Reduce error rates: You can automatically record and adjust occupancy when your online booking engine transmits data from your website into your PMS.
- Ensure features come from the provider: What percentage of booking engines in your market category convert on average? What is the online booking engine's typical page loading time? Is this application mobile-friendly? Which optimization features does this online reservation system have?
A perfect integrated hotel management software
Suppose you don't want to use different Manage Distribution Channels for all the updated features listed above. In that case, you should opt for a more convenient solution: Using software that includes a PMS, channel manager, and reservation engine to ensure data flow.
You can choose the Cohost AI PMS System with intelligent integration to help increase the number of loyal customers, control bookings, optimize profits and create a 5-star experience for customers using the service. Furthermore, Cohost AI offers website design services to help bring your brand's image closer to customers.
Booking and management become much more agile and efficient when you use a highly centralized system that combines everything you need. Customers can book rooms directly through the Booking Engine, and payments are processed immediately. Booking data is immediately transmitted to the PMS, an automatic booking confirmation email can be set up, and your channel manager can update your distribution channels in real-time.
Your booking engine should integrate many important hotel management features, such as revenue management solutions. Revenue management systems help you make intelligent pricing decisions using real-time market data and comparing competitor rates. Simultaneously, this assists you in identifying new revenue opportunities. The best tools allow you to set up rules and triggers to adjust prices based on criteria, ensuring your prices remain competitive across your website and connected sales channels.
A centralized system also means more accessible access to data insights, all in one place. You can gain complete control of your business by accurately reporting daily transactions such as payments, new revenue, market insights, and analytics related to your booking channels into your business and make informed business decisions based on data.
Instead of using the traditional hotel management method, using unique technology in accommodation business management can help you do business and operate the hotel in the simplest and most convenient way. We hope that the information in this article will help owners of lodging establishments integrate the Online Booking Engine with their management system.