Good customer care in the service industry is paramount. You can do even better with CRM management feature included in Cohost AI.
Overbooking is an annoyance and time-consuming. However, Cohost AI can solve this problem by automatically syncing your calendar on OTAs.
Utilizing Cohost AI will save you 30% of expenses and increase revenue by 18% compared to personnel recruitment for operation and management.
Cohost AI will help your business work with maids more efficiently and control the room status more accurately after check-in and check-out.
Adjusting prices, status, and calendars of listings on one platform will be in sync with other OTAs automatically.
Ana, Virtual Assistant powered by AI , will assist co-host to respond customer messages automatically.
Easy to communicate with foreign customers with the assistance of Cohost AI’s automatic translation feature.
Cohost can only manage and operate all rental activities on-site?
Using Cohost AI, co-hosts can fully manage and operate their property remotely, anywhere, at any time, and on any device with Internet access.
Can co-host single-handedly run the retail business without a team using CoHost AI?
Using Cohost AI powered by Artificial Intelligence, co-hosts can operate property independently/alone. The software eliminates 70% of the workload of manual tasks via automation and cloud-based technology. Subsequently, CoHost AI becomes the helpful technician in the three most essential divisions of properties management, which includes, customer service, finance & accounting, sales & marketing.
What are the benefits Cohost AI offers to co-hosts?
Cohost AI supports:
- Automated Check-in/out.
- Synchronize 100+ platforms and booking touchpoints at ease.
- Track business finance and cash flow acutely.
- Answer customers queries 24/7 with AI chatbot.
- Manage direct messages with 2 modes: external and internal.
- Observe reservations per listing calendar with monthly/weekly/daily filters.
- Automate translation in messaging international guests.
- Build smart and auto replies in 5+ languages.
- Incorporate multi-channel payment options (Momo, VnPay, Credit card).
Who is the co-host? What does the term co-host entail?
Co-hosts are representatives of the hosts (property owners). Their main responsibility is to support hosts with the accommodation business. Hosts can hire a person to be co-host and manage one or more listings.
From housekeeping to customer care, co-hosts can contribute to the rental business at any stage. As a host supporter, co-host will take part in the property management and operation to leverage burden on the hosts.